Account controls账户管理
Delete your ChineseBloom account删除 ChineseBloom 账户
This page explains how to request deletion of your ChineseBloom account and associated data.本页面说明 ChineseBloom 正式版本中的账户及关联数据删除方式。
Request deletion by email
If you cannot access the app, email us from the address associated with your account. Use the subject “ChineseBloom account deletion request”. We may need to verify that you control the account before completing the request.
What will be deleted
Your account profile, cloud-synced learning progress, saved vocabulary, practice history and other personal data associated with the account will be deleted or anonymized, unless retention is required by law.
What may be retained
Records required for accounting, fraud prevention, security, dispute resolution or legal compliance may be retained only for the required period. App-store purchase records are also maintained separately by Apple or Google under their own policies.
Device-only information
Deleting your cloud account may not automatically remove content stored only on a device. You can remove local information through the app settings or by deleting the app, depending on the released version.
通过邮件申请删除
如果无法使用应用，请通过账户绑定邮箱向我们发送邮件，主题填写“ChineseBloom 账户删除申请”。为防止他人冒用，我们可能需要先验证你对账户的控制权。
将被删除的信息
账户资料、云端学习进度、生词记录、练习历史及其它与账户相关的个人信息将被删除或匿名化，但法律要求保存的信息除外。
可能继续保存的信息
因财务、反欺诈、安全、争议解决或法律合规要求必须保存的记录，可能仅在必要期限内继续保留。应用商店购买记录还可能由 Apple 或 Google 按照各自政策单独保存。
仅保存在设备上的信息
删除云端账户不一定自动清除仅存储在设备上的内容。根据正式版本的设计，你可以通过应用设置清除本地信息，或删除应用。