ChineseBloom Terms of ServiceChineseBloom 服务条款

1. About these terms

These terms govern your use of ChineseBloom and related services provided by Hanyin Jinyu Education Technology (Nanjing) Co., Ltd. By creating an account or using the service, you agree to these terms and our Privacy Policy.

2. Eligibility and accounts

You must provide accurate information, protect your sign-in credentials and notify us if you believe your account has been compromised. If you are not legally able to agree to these terms on your own, a parent or legal guardian must review and accept them where required.

3. The service

ChineseBloom provides tools for Chinese vocabulary, characters, pinyin, listening, speaking and related learning activities. Features may change as we improve the service. We do not promise a particular examination result, language level or educational outcome.

4. Purchases and subscriptions

Digital purchases made in the iOS or Android app are processed by Apple or Google. Prices, billing periods, renewal and cancellation details are shown before purchase. Subscription management, cancellation and eligible refunds are handled through the platform account used for purchase, subject to platform rules and applicable consumer law.

5. Licence and acceptable use

We grant you a limited, personal, non-exclusive, non-transferable licence to use ChineseBloom for lawful learning purposes. You may not copy or redistribute protected content, bypass access controls, reverse engineer the service where prohibited, interfere with security, misuse another person’s account or use automated means to extract content at scale.

6. Content and intellectual property

ChineseBloom software, branding, original learning materials and visual design are owned by or licensed to Hanyin Jinyu and are protected by applicable intellectual-property laws. Third-party names and materials remain the property of their respective owners.

7. User submissions

If you send feedback or support materials, you confirm that you have the right to provide them. We may use feedback to improve our products, but we will handle personal information in accordance with our Privacy Policy.

8. Third-party services

Some functions depend on operating-system and app-store services, while Tencent Cloud provides cloud infrastructure and pronunciation assessment. These services may be subject to their own availability and separate terms.

9. Suspension and termination

You may stop using the service and request account deletion at any time. We may limit or terminate access where reasonably necessary to protect users, prevent fraud, comply with law or address serious or repeated breaches of these terms.

10. Disclaimers and liability

The service is provided with reasonable care, but availability may occasionally be interrupted. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. To the extent permitted by law, we are not responsible for indirect or unforeseeable losses arising from use of the service.

11. Changes

We may update these terms as the service or legal requirements change. We will post the revised terms and provide additional notice where required.

12. Contact

Questions about these terms may be sent to support@hanyinbloom.com.